Shipping policy
At HomeWalle, every customized product is carefully prepared to ensure the best quality before it reaches you.
Processing Time
- Customized orders are prepared within 1–2 business days after order confirmation and design approval (where applicable).
Delivery Time
- Standard delivery across Pakistan takes approximately 5–7 business days.
- Delivery times may vary for remote areas or due to courier delays, public holidays, or unforeseen circumstances.
Shipping Charges
- Free Shipping is available on all orders across Pakistan.
Order Tracking
Once your order is shipped, you'll receive a tracking number so you can monitor your parcel's journey.
Delivery Attempts
Please ensure someone is available to receive your order. If delivery is missed, the courier may attempt delivery again or contact you for rescheduling.
Delayed Deliveries
While we strive to deliver every order on time, delays caused by courier services or circumstances beyond our control may occasionally occur. If your order is significantly delayed, please contact our support team, and we'll be happy to assist you.
Damaged Parcels
If your parcel arrives damaged, please contact us within 48 hours of delivery with clear photos so we can investigate and provide an appropriate solution.
Need Assistance?
For any shipping-related questions, feel free to contact us through our Contact Page or WhatsApp Support. We're always happy to help.